TERMS FOR REFUNDS AND REPLACEMENT
1. Eligibility for Partial Refund:
Customers may be eligible for a partial refund of up to 75% since the product cannot be reused. This applies only within the first 14 days of purchase.
Conditions:
- Refunds will be issued solely for the specific area of the product where issues are identified.
- No refunds will be provided after 14 days of usage.
2. Valid Reasons for Refund:
- Refunds will only be considered if valid reasons are provided for requesting a refund instead of a replacement.
- A mere preference for not wanting a product replacement will not qualify as a valid reason for a refund.
3. Why a Full Refund Cannot Be Processed:
- Since the product cannot be reused after installation, full refunds cannot be granted. Only partial refunds, as outlined above, will be considered.
4. Timeframe for Refund Requests:
- Refund requests must be submitted within 14 days of the installation date.
- Requests made after this period will not be accepted. After 14 days, only product replacements will be offered.
5. Discontinuation of Use by Customers:
- Refund claims for phone cases or screen protection will not be entertained if the customer decides to discontinue using them after they decide to switch to Break protection (Product). Such requests will not be considered valid.
- The product needs to be given back to the store for being eligible for a refund. Without the product the refund cannot be issued.
By submitting a refund request, you acknowledge and agree to these terms and conditions.