TERMS & CONDITIONS

Welcome to Break Protection®. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms, along with our Privacy Policy, govern your relationship with Break Protection regarding the use of our website and services.

If you do not agree with any part of these terms, we kindly ask that you refrain from accessing or using our website. Your continued use of the site signifies your acceptance of these terms, which may be updated periodically to reflect changes in our policies and regulations.

• RIGHT VIEW TRADING L.L.C owns & maintains the website https://www.breakprotection.com/.
• Payments can be made using Visa or MasterCard debit and credit cards in AED.
• In compliance with UAE laws, we do not conduct business with or provide services to individuals, entities, or countries sanctioned by the Office of Foreign Assets Control (OFAC) or any other relevant regulatory authorities.
• Users under the age of 18 are not permitted to register or make transactions on this website. By using this site, you confirm that you are at least 18 years old.
• Cardholders must retain a copy of transaction records and Merchant policies and rules.
• The user is solely responsible for ensuring the confidentiality and security of their account credentials.

IMPORTANT DISCLAIMER

Warranty Coverage Policy

Warranty coverage for your device is determined by the details outlined in your invoice and is based on the specific protection plan selected at the time of purchase. It is essential to carefully review the terms and conditions associated with your chosen plan to ensure that it aligns with the coverage you intended to purchase.

If you encounter any issues or concerns after your purchase, please reach out to the store or platform where you originally bought the product for assistance. Alternatively, you can contact our Customer Support team via email at customersupport@breakprotection.com for further help.

Customer Responsibility

It is the customer’s responsibility to verify that they have received the correct product and coverage plan as intended. While we strive to provide accurate information, there is always a possibility of miscommunication or unintentional omissions by store staff. Therefore, customers must thoroughly review the terms and conditions associated with their selected plan to confirm that it meets their expectations before completing the purchase.

This policy will be communicated via email and will also be prominently displayed in our store to ensure transparency and clarity for all customers.

SCOPE

These Terms and Conditions, along with any referenced policies, apply to all orders placed by you, whether online or offline. We strongly encourage you to read these Terms carefully before making a purchase. 

Please note that these Terms do not affect your statutory rights as a consumer. For more information on your statutory rights, contact your local Trading Standards Office or Citizens Advice Bureau, or the equivalent in your country (if any).  

Please save or print a copy of these Terms and Conditions for future reference.

References to “We” in the following information refer to Break Protection as the context permits.

Terms & Conditions for Break Protection

Break Protection films are specifically designed to offer ultimate protection for your gadget against accidental drops and falls. While we are confident in their effectiveness in minimizing damage, it is important to note that repeated drops or falls may still pose a risk. Therefore, we cannot guarantee complete prevention of external or internal damage to the device.

A. Unlimited Product Replacement Warranty

Our Unlimited Product Replacement Warranty allows you to replace your product an unlimited number of times after purchase, subject to a minimal service charge. The applicable service charge will vary depending on the country where the replacement is requested.

The initial purchase is a one-time investment, and You will not be required to pay the full product price again for a replacement, Unless the Warranty is Void. While we do not charge for the product itself, service charges will apply each time a replacement is requested.

Additionally, if there are any free replacement in your country which is agreed, it will be exclusively available in that country only. This benefit can only be availed at stores in particular country by customers who originally purchased their product from those countries.

What is Covered?

If a manufacturing defect is found in the product or service during the coverage period, you may submit a valid claim by notifying the respective store. Break Protection will replace the defective product at no cost, provided the claim is made within 14 days from the date of purchase.

If a warranty claim is not made within the coverage period as stated in your invoice, you will still retain the benefits of the Unlimited Product Replacement Warranty, though applicable service charges will apply.

B. Screen Damage Warranty

Our Screen Damage Warranty ensures that if your phone’s screen breaks while using our product, we will replace the screen—provided your device is covered under the Break Protection Care+ warranty. Break Protection is designed to safeguard your device against impacts of up to 4.6kg.

The screen protection warranty is valid for either 1 year or 2 years, depending on the plan selected at the time of purchase, as specified in your invoice. Please note that Back Glass and Camera Lens damage are not covered unless explicitly mentioned in the invoice. Claims for these parts will be subject to additional charges and are dependent on the availability.
Our warranty covers only external screen damage. Any internal damage or cosmetic defects resulting from screen breakage will not be covered under the Care+ warranty.

Warranty Exclusions

• The warranty will not be applicable if the screen is already damaged at the time of installation, as recorded in the sales representative’s video documentation.
• Break Protection reserves the right to reject warranty claims if the screen is found to be broken before the protection film is applied.
• The benefits of the Break Protection Warranty & Guarantee are subject to the condition that the product is not removed from the device. In case of removal of Break Protection film, the warranty automatically becomes void.

1. The Plan

1-year Break Protection Warranty:

What's covered: 

Screen Damage Warranty for one year and one incident. Unlimited Product Replacement Warranty until Screen Damage Warranty is claimed.

Once a claim is made under the Screen Damage Warranty, we will replace the device’s screen as per the coverage terms outlined in your invoice. However, once this claim is processed within 1 year, both the Screen Damage Warranty and the Product Warranty will expire.

After the repair is completed, if you wish to continue using Break Protection, you will need to purchase a new product and make a fresh payment.

If the  Screen Damage Warranty is not claimed within 1 year, the warranty will expire, but the Unlimited Product Replacement Warranty will remain valid. Service charges will apply for product replacement, depending on the country where the replacement is processed.

Fee:

• Warranty: Small service charge up to a maximum of 10% of the Cost of the repair will be applicable. .
• Guarantee: Customers are eligible for screen repair or replacement by paying only 10% of the repair cost or $30, whichever applies. Charges may vary depending on the country of service.
  (Additional charges will apply for damage to the back glass or camera lens, depending on the selected plan, subject to the availability.). 

2-year Break Protection Warranty:

What's covered:

LCD protection guarantee for two years and two incidents.Unlimited Product Replacement Warranty until Screen Damage Warranty is claimed.

Once both the claims are made under the Screen Damage Warranty, we will replace the device’s screen as per the coverage terms outlined in your invoice.

However, once both claims are processed within the 2 year period, both the Screen Damage Warranty and the Product Warranty will expire.

After the repair is completed, if you wish to continue using Break Protection, you will need to purchase a new product and make a fresh payment.

If the Screen Damage Warranty is not claimed within 2 years, the warranty will expire at the end of 2 years, but the Unlimited Product Replacement Warranty will remain valid. Service charges will apply for product replacement, depending on the country where the replacement is processed.

Fee:

• Warranty: Small service charge up to a maximum of 10% of the Cost of the repair will be applicable. .
• Guarantee: Customers are eligible for screen repair or replacement by paying only 10% of the repair cost or $30, whichever applies. Charges may vary depending on the country of service.
  (Additional charges will apply for damage to the back glass or camera lens, depending on the selected plan, subject to the availability.). 

2. Warranty Duration

The Screen Damage Warranty takes effect from the date of purchase and remains valid for one year (365 days) or two years (730 days), depending on the warranty plan selected at the time of purchase, as specified in your invoice.

A Warranty Card will be issued to you at the time of purchase as proof of coverage.

3. Scope of Warranty

The warranty covers accidental breakage of the screen on mobile phones, where applicable. Accidental breakage refers to a single, sudden, unexpected, and an unusual specific incident that occurs at a clearly identifiable time and location.

The Break Protection package benefits are exclusively limited to the device on which it was originally installed and cannot be transferred to another device.

4. What is Covered?

If your device's screen sustains damage while using Break Protection Care+, we will cover the repair, and you will only be required to pay 10% of the total repair cost.

In the event that non-genuine parts are detected on your device during a repair, we will replace them with suitable, similar non-genuine parts.

4. Warranty Expiry Condition

Once a Care+ warranty claim is made, both the screen damage warranty and product warranty will be void.

 If you wish to continue using Break Protection, you will need to purchase a new product by making a fresh payment.

How to claim Warranty?

CLAIM PROCESS
We will collect all relevant details of the accident or event and facilitate the appropriate subsequent actions.

PRODUCT REPLACEMENT WARRANTY

Step 1: Do not remove the product from your device.

Step 2: Visit any of our stores with both the product and your device. A service charge will apply based on the country where the replacement is being processed.

Step 3: Once the service charge is paid, our team will replace the product with a new one.

If you're unable to process the replacement claim in person, you can contact our Customer Support team at customersupport@breakprotection.com You will receive guidance through the process and any further assistance.

SCREEN DAMAGE WARRANTY

CONDITIONS FOR THE CLAIM

To ensure full coverage under your policy, you must adhere to the specified claims conditions. Failure to do so may result in policy cancellation, claim rejection, or a reduction in the claim payout, at our sole discretion.

Steps to Take

If your phone has suffered accidental damage that may qualify for a warranty claim, please contact us immediately or as soon as possible via email at customersupport@breakprotection.com.

When reaching out, ensure you attach the following documents to facilitate the processing of your claim:

• A copy of your invoice
• Photos/videos clearly showing the damage

If you are a Care+ customer covered under the warranty, your claim will be processed promptly and you will receive guidance and further assistance through the process.


Step 1: Initiate Your Claim

If your phone screen breaks while using our product, follow these steps to claim your Screen Damage Warranty:

• Send an email to customersupport@breakprotection.com outlining the damage.
• Attach your invoice along with photos/videos clearly showing the damage.
• Do not remove the Break Protection film from the device. Removing the product will void the warranty, and your claim will no longer be eligible.

The product must remain on the device to confirm that the damage occurred while the protection was in place. To ensure eligibility, do not peel off the film if your screen is damaged.

Step 2: Claim Review & Eligibility Check

Once your mail is received, your claim will be reviewed and you will be guided through the process. The following conditions must be met for approval:

a. Only external screen damage is covered under the Care+ plan.
b. Internal or cosmetic damage caused by dropping the phone is not covered.
c. The claim must be made within the validity period mentioned on your invoice.
d. A service charge of 10% of the replacement cost will apply.

Step 3: Claim Processing

If your claim meets all terms and conditions as outlined in your invoice and agreed upon at the time of purchase, it will proceed to the next stage.

Step 4: Device Submission for Repair

Once your claim is approved, you will receive a notification to submit your phone at the designated store for repair.
- Check your email frequently to avoid missing important updates about your claim.

Step 5: Pre-Submission Checklist

Before submitting your phone for repair, ensure the following steps are completed:
1. Turn off "Find My iPhone" (For Iphone users).
2. Backup all your data to avoid data loss.
3. Remove all passwords from the device.

 Important: Your phone cannot be accepted for repair unless these steps are completed. The store and staff cannot be held responsible for any confidential information left on the device.

Step 6: Repair Process & Cost Breakdown

• The repair process will take approximately 7–14 days.
• Once your claim is approved under the Care+ plan, 90% of the repair cost will be covered by the company.
• The remaining 10% will be payable by you after you receive your repaired phone.

Step 7: Acknowledgment of Diagnostic Report

Once your phone is sent for repair, you will receive an acknowledgment receipt via email, detailing the device’s damage. Your approval is required before proceeding with the repair.

The diagnostic report will outline:

• Any internal damage detected.
• Additional costs, if applicable, for internal repairs.
   

• If you agree to proceed with the internal repairs, you must provide written approval via email and confirm your willingness to cover any additional charges.
•  If you do not acknowledge the report, your phone will be returned to the store without repair.

 Please check your email frequently to avoid delays in processing your claim.

Step 8: Collecting Your Repaired Device

Once the repair is complete, you will be notified via mail to visit the store and collect your phone.

• The total repair cost will be provided, where 10% is payable by you.
• If additional repairs beyond the warranty were performed, extra charges will apply.

Basis of Settlement 

We will repair, replace, or reinstate the insured item to a new condition subject to any applicable excess charges.

If the insured item cannot be repaired or replaced, we may offer a cash settlement for the loss or damage. However, any cash settlement will not exceed the amount we would have paid to source the item from an alternative supplier.

In cases where an equivalent replacement is unavailable, we will cover the full replacement cost without applying any discount. However, the maximum payout will not exceed the sum insured as stated in your policy schedule for each valid claim.

Device specific Warranty and Guarantee :
The Lifetime Replacement Guarantee for Break Protection film and the Screen Damage Warranty for external damage are device-specific. These benefits are valid only for the registered device for which the product was originally purchased and cannot be transferred to another device.

5. General Exclusions

This policy does not cover any accidental damage or any expense whatsoever or any legal liability of whatsoever nature, directly or indirectly caused or contributed to by or happening through or in consequence of:

1. Any loss due to an Intentional act or willful act, at the direction of, or with your knowledge
2. Loss arising after 12 months from the date of purchase
3. Terrorism, war or invasion, acts of hostilities, civil war, acts of foreign enemies, rebellion insurrection and the like
4. Political Risks Exclusion
5. Information Technology Clarification Clause (NMA2912)
6. Cyber Risk Clarification Clause
7. Ionising or radiation or contamination by radioactivity from any nuclear fuel, or from any nuclear waste from burning or nuclear fuel.
8. Consequential loss of any kind of description including wear & tear, manufacturing defects etc.
9. Loss caused by incorrect storage, poor care and maintenance, careless use, gross negligence, incorrect installation and incorrect setup
10. Loss of or damage caused by the Repairers
11. Loss covered by supplier, dealer or factory warranty
12. Any loss of data or software installed in the equipment
13. Any loss arising outside the Territorial limit
14. Any item not specified on your schedule as property insured.
15. Any additional costs resulting in the supply of an item insured from outside of UAE when items are not available in UAE.

GLOSSARY OF TERMS

• "Product" refers to Break Protection Film
• "LCD" refers to the Front Screen of the gadget.
• "`Warranty" refers to the Product Replacement warranty.
• "Guarantee" refers to the replacement of the broken part.
• "Break Protection Package" refers to Product + Warranty + Guarantee

TERMS FOR REFUNDS AND REPLACEMENT

1. Eligibility for Partial Refund:

Customers may be eligible for a partial refund of up to 75% since the product cannot be reused. This applies only within the first 14 days of installation.

Conditions:

• Refunds will be issued solely for the specific area of the product where issues are identified.
• No refunds will be provided after 14 days of usage.

2. Valid Reasons for Refund:

• Refunds will only be considered if valid reasons are provided for requesting a refund instead of a replacement.
• A mere preference for not wanting a product replacement will not qualify as a valid reason for a refund.

3. Why a Full Refund Cannot Be Processed:

• Since the product cannot be reused after installation, full refunds cannot be granted. Only partial refunds, as outlined above, will be considered.

4. Timeframe for Refund Requests:

• Refund requests must be submitted within 14 days of the installation date.
• Requests made after this period will not be accepted. After 14 days, only product replacements will be offered.

5. Discontinuation of Use by Customers:

• Refund claims for phone cases or screen protection will not be entertained if the customer decides to discontinue using them after they decide to switch to Break protection (Product). Such requests will not be considered valid.
• The product needs to be given back to the store for being eligible for a refund. Without the product the refund cannot be issued.  

By submitting a refund request, you acknowledge and agree to these terms and conditions.

Online Ordering:

ACCEPTANCE OF ORDERS

When an order has been placed on our website, a confirmation email is sent from the email address info@breakprotection.com with the subject “Your order [Order Number] has been confirmed”. 

This email contains the order number, details of the product(s) ordered, details of the delivery service chosen, the payment method and the billing and shipping address(es). 

If you have not received this confirmation email within 24 hours of placing your order, please contact us and our Customer Experience team will be able to help. If any order details are incorrect, please contact us ASAP but be aware that it is usually not possible for us to change any details for an existing order. 

Please note that this email is an acknowledgement that we have received your order and is not an acceptance of your order. Acceptance of your order and the formation of (a) a contract of sale for the Products between Break Protection and you and (b) a contract for delivery services between us and you, will only take place after the order has been submitted and payment has been received by Break Protection.

PRICING TERMS 

All prices of our delivery services on the Website are stated in either AED. Shipping terms are associated with your country and include any applicable VAT or sales tax payable. Delivery charges will be calculated during the checkout process.
We will not be obliged to supply products or delivery services to you at an incorrect price. We reserve the right to refuse to fill any orders placed based on information that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding, shipping, pricing, payment terms, or the returns policy.
We may change the prices of our products or delivery services listed on our website at any time without notice. At our discretion, Break Protection may offer a promotion to reduce or remove delivery charges. Without notice, this promotion may be revoked.
Any possible import taxes, duties and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs might be prior to buying.

PAYMENT TERMS

• The individual cost of the products ordered and the delivery service chosen will be itemised in the email confirmation sent to you following an order being placed. 
• All available payment methods are shown at checkout. 
• Upon receiving your order, we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted. 
• Please note that Break Protection only accepts payment in either AED, GBP, USD or EUR as specified by you. If your credit/debit card or payment method is not denominated in the currency of your purchase indicated on the Website, the final price may be charged in the alternative currency of your card or account. The final price is calculated and charged by your card issuer or bank or payment method provider. 
• Break Protection will not be responsible for any cost, expense, charge or other liability incurred or suffered by you as a result of your card issuer or payment method provider charging you in a currency other than the currency set out on the Website. Please check with your card issuer or bank or payment method provider for more information on such charges.
• You confirm that the credit/debit card or payment method that is being used is yours and that all details you provide to us in respect thereof including, without limitation, name and address details are complete, correct and accurate. You further confirm that the credit/debit card or payment method is valid and the inputted payment details are correct. 
• All credit/debit cardholders and any payment account holders are subject to validation checks and authorisation by the card issuer or payment method provider. If the issuer of your card refuses to authorise payment, we will not accept your order and we will not be liable for any delay or non-delivery of your order. We are not obliged to inform you of the reason for the refusal for security reasons. 

We are not responsible for any additional charges or other amounts applied by your card issuer or bank or payment method provider as a result of our processing of your credit/debit card payment or another method of payment in accordance with your order.

SHIPMENT TERMS 

When ordering from our website, you will be offered our delivery service options once you reach the ‘Place Order’ section of the checkout process. We will use reasonable endeavours to ensure orders and services are sent to the delivery address that you have specified.Break Protection Products cannot be held responsible if that delivery address is incorrect or incomplete. Please make sure the shipping information is completed accurately and fully to prevent any delivery delays. 

If an item is returned to us due to incorrect shipping information or not giving the correct location, we will notify you that your order has been returned to us. Please note that additional charges may be implemented to resend an order if the address is incorrect or incomplete and the order has been dispatched from our warehouse. If your order has been returned to us due to incorrect shipping information or refusal, you will be given a choice of a refund (excluding the original shipping fee) or for your order to be reshipped. Please note you will be liable for the subsequent delivery costs. 

Provided it has been accepted by us, your order will be processed according to your preferred delivery method from those offered at checkout for your selected shipping destination. Please note that our dispatch and delivery partners operate only on working days, and Express orders received after any specified cut-off͛ times on our website will be processed on the next working day.

Orders will only be dispatched once full payment for all products and delivery services has been received by Break Protection. 

Break Protection will use all reasonable endeavours to ensure your items are delivered within the estimated delivery time, but Break Protection offers no guarantee regarding delivery times and is not liable for any delay in delivery. 

Break Protection shall remain liable for any damage to the product that occurs between the time that your order has been dispatched from our warehouse and the time at which we deliver your order to you. You must contact us immediately if there is any visible damage to your Break Protection product(s) on arrival. 

Please note that the estimated delivery time is not guaranteed. It does not take into account any possible delays caused by customs or any issue the courier may have with the parcel. Please contact us if you believe there is an issue with your order’s tracking and we will help to investigate wherever possible. We do our best to accurately estimate when items will be dispatched and/or delivered; however, these estimates are based on several factors over which we have no control. As such, time for dispatch and/or delivery shall not be of the essence of the contract and should be considered as a rough estimate only. 

If you have not received your order within 5 working days after the delivery aim stated in your dispatch confirmation email, please contact us and we will do our best to rectify the issue for you. We will use reasonable endeavours to answer your query within 72 hours, which will allow us time to investigate the matter further.

In the event of a replacement order being sent to you, all replacement item(s) will be sent to you using a tracked delivery service. Break Protection will not be responsible for any items or packages lost during transit or marked by the courier as delivered. Email to customersupport@breakprotection.com for more details.

CANCELLATION TERMS 

Once an order hits our systems, it can’t be edited. It’s also very rare that our warehouse can stop the shipping process once they have your details, but if you need us to cancel your order for any reason then please get in touch as soon as you can. We will try to prevent it from being shipped, but please be aware that this is not usually possible. If we do manage to stop your order from being dispatched, you will be credited with a full refund within 72 hours. 

This applies to the following circumstances: Changing the item or size; Delivery/billing address; Adding items to your order; Changing the Shipping method. 

If it is too late to cancel the order, you will need to contact us to follow our returns process. 

RETURN, REFUND & EXCHANGE TERMS

Items purchased directly from our website can be returned to us for a refund if the product is not installed or used, or exchanged for an item of equal value, within 7 days from the date of delivery. If your item was not purchased on our website, you should contact the seller directly for returns. Original shipping fees will not be refunded.

• In order to return an item to us, contact us with your order number and details of the reason for the return. Please note that we will not accept unauthorised returns.
• Please note if you are returning an item because you have changed your mind and no longer want it, the item must fulfil the following conditions. Note that if these conditions are not met, we may not accept the returned goods.
• The item must not have been used and must be in its original packaging with the entire contents in original condition.
• Screen Protectors must be unused. Used Screen Protectors cannot be returned.
• We do not accept the return of any items which have been personalised, customised, modified or in any way made bespoke for you.
• Upon our receipt of the returned item, we will contact you to confirm the next steps regarding a refund or exchange. Our Customer Experience team will inform you when the returned order has been received by us and your exchange or refund has been processed.
• Please note that we do not cover any return shipping costs. Original shipping and handling fees are also non-refundable.

We recommend that you choose a mailing option with tracking for the return package, as well as compensation for lost or damaged goods for higher-value items. If the package does not reach us, we will not be able to issue any refund or exchange. We are not liable for lost or stolen packages during the return transit. Please ensure that all returns are securely wrapped and packaged. We cannot be held responsible for any units which have been damaged in transit.

QUALITY OF GOODS TERMS

The goal and established policy at Break Protection is to provide our customers with high-quality products that meet and exceed all consumer requirements and expectations in their design, manufacture and delivery. We have rigorously stress-tested our product in a wide variety of everyday and extreme scenarios to assure high standards of performance and protection. However, this does not guarantee (and must not be read as a guarantee) that our product will protect your phone in every scenario, particularly scenarios more rigorous than normal, everyday use. Our cases do not make your phone indestructible.

Break Protection will not be liable for any indirect, incidental or consequential losses arising from the use of Break Protection products. The entire liability of Break Protection and any of its suppliers shall be limited to the amount actually paid by you for the product.

If you receive damaged goods or an incorrect order, please contact us within 24 hours of receipt of goods. Our dedicated team will use reasonable endeavours to respond within 72 hours. In order to process a refund or replacement, we require a full description of the problem and photographic evidence.

In the event of receiving damaged goods, we may request that you return the item back to us for further investigation. The item(s) must be sufficiently packaged to avoid any possible further damage. Should we request you to return the item back to us, please email a photograph of the postage receipt to us. We recommend that you choose a mailing option with tracking for the return package. If the package does not reach us, we will not be able to issue any refund or exchange. We are not liable for lost or stolen packages during the return transit.

In the event of an incorrect order, please provide full details of the incorrect item and photographic evidence. If the claim is upheld, we will arrange for the correct order to be shipped via a tracked service. If you received a damaged or incorrect order, you will not be liable for the re-shipping costs. Please note that Break Protection cannot always guarantee a direct replacement, for example, if the item is out-of-stock, however, similar products or upgrades will be offered at Break Protection Group’s discretion.

COMPLAINTS 

We continually strive to improve, and we value our customers’ views to help us ensure our products and services are consistently exceeding expectations. When something goes wrong, we need you to tell us about it. We aim to handle complaints quickly, effectively and in a fair way. Complaints can be submitted by contacting our Customer Experience team. Please provide full details of the issue you have experienced. If your complaint is due to a product defect, please include relevant images and a full description.

We aim to respond to your complaint within 72 hours of receiving the email and your assigned team member will contact you to help resolve the issue. We aim to fully resolve any complaints within 5 working days with the best possible outcome. Once the complaint has been resolved we will close the email ‘ticket’, but if you feel it necessary to re-open it, simply respond to the same email thread and we will continue to provide necessary assistance. 

We are always looking to enhance our service and products, and welcome any suggestions that you may have to help us continually improve.

BREAK PROTECTION BUY NOW PAY LATER (BNPL)

BNPL PRICING POLICY:

• Break Protection provides to our customers a range of innovative consumer purchasing solutions, including buy now pay later services through one of our consumer channels.
• You are responsible for regularly reviewing information posted on the Website to obtain timely notice of amendments to these Terms and to submit your agreement to them.
• On the condition you have purchased a Break protection product, which has been approved, you will be able to use our BNPL to buy products and/or services (“Products”) with associated offline and online retailers (“Merchants”) using BNPL.
• BNPL allows you to pay for the total cost of a Product (“Total Amount”) through smaller equal payment amounts which are paid on specific agreed dates (“Due Dates”) as designated amounts (“Installments”).
• By selecting our BNPL payment option at the checkout page, you authorize us to charge the eligible card you added and provided to us at checkout (or which you later provide to us) over time for the number of Installments that you have added at checkout.
• Please find the pricing chart for 1 year repair warranty below: (Break Protection referred as "BP" in the table)
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• Please find the pricing chart for 2 year repair warranty below: (Break Protection referred as "BP" in the table)
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BNPL CANCELLATION POLICY:

• We explicitly reserve the right, at our absolute discretion, to decline your application for subscription at any time without giving reasons for doing so.
• Customers will only be able to cancel the subscription within 15 days of purchase date as per invoice., After the completion of 15 days, we will not be able to cancel or initiate refund from our side.
• Customers can visit any Break Protection store with the invoice and without removing the product (Break Protection film) from the device, to cancel the subscription.
• Cancellation of subscription and initiation of refund will be the sole responsibility of Break Protection. After careful verification and validation of the invoice and claim by the store and Break Protection, cancellation of Break Protection Subscription and refund will be initiated.